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In Germany the entire premise of monitoring performance is prohibited. Employers aren't even allowed to look at email.
by oezi 4y ago
In Germany the entire premise of monitoring performance is prohibited. Employers aren't even allowed to look at email.
- wussboy 4y agoCurious how this affects contact centres? They monitor everything agents do down to the millisecond. And "All calls are recorded for training and quality purposes."
- oezi 4y agoBut they can't use it to assess performance or associate it with individuals.
- chrisseaton 4y ago> In Germany the entire premise of monitoring performance is prohibited. How do they evaluate people for promotion if you aren't allowed to monitor anyone's performance in any way?
- oezi 4y agoBig difference if you use automated means and whether you introspect on how work is performed rather than look at the final product. I have seen places where running reports of LOCs or commits is strictly forbidden to avoid lawsuits.