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> Apple will offer rental kits for $49, so that customers who do not want to purchase tools for a single repair still have access to these professional repair t
by mihaitodor 4y ago
> Apple will offer rental kits for $49, so that customers who do not want to purchase tools for a single repair still have access to these professional repair tools. Customers will have access to the tool kit for one week and it will be shipped free of charge.
Shipping isn't free. It's just included in the cost. Wish it was possible to force companies to stop using bullshit marketing tactics.
- CGamesPlay 4y agoEh, I prefer to see one upfront total cost than a bunch of smaller fees that only appear later and later in the checkout flow.
- mihaitodor 4y agoIt also implies that you get no benefit from picking it up yourself from their shop. I might be tempted to check out some of their other products if I feel incentivised to drop by.
- tpmoney 4y agoYou can’t pick it up at the apple store yourself. They’re not stocking these kits in the retail stores, its online only
- mihaitodor 4y agoI’m based in Europe, where it’s more popular to go and pick stuff up from a physical store. Maybe they should consider having such an option in some countries, but this is a different issue.
- solardev 4y ago...this is really what you're upset about?
- dymk 4y agoApple is doing pretty good if this is what people are reaching to complain about
- mihaitodor 4y agoYep. They could've simply used "shipping included" or any other honest phrasing.
- solardev 4y agoshrug I guess we all have our pet peeves.
- jeromegv 4y agoIt just means that they don’t charge an extra fee for shipping. Of course the cost is included, just like the cost of employee time to design products is also part of the cost and not something we need to disclose.
- mihaitodor 4y agoBut that's not the same as saying it's "free".
- sbuk 4y agoTo all intents and purposes, yes, it is. You're naïve if think anyone offering "free" delivery hasn’t factored it into the overall pricing. Typo: s/has/hasn’t/
- mihaitodor 4y agoPlease enlighten me. How can a shipping service be free and why do you think I’m naive to assume that they bundled the shipping cost in the service fee?
- sbuk 4y agoI had a typo - should read “hasn’t factored” and not “has factored”.
- shagie 4y agoIt is included in the cost. It is not going to change based on location. It is not going to be a surprise fee tacked on (c.f. airline booking). Additionally, as it is something that is incorporated into the cost of the service it isn't something that can be removed if some later legislation says that repair kits must be shipped free.
- mihaitodor 4y agoYeah, but “included in the cost” is not the same as saying “it’s free”, which I guess is what you’re also saying.