Their leadership doesn't think it's important, so it's not. Since their leaders don't care, it's easy for everyone else to defer to an algorithm. I needed to c

Their leadership doesn't think it's important, so it's not. Since their leaders don't care, it's easy for everyone else to defer to an algorithm. I needed to contact Pixel support and the phone and text buttons were grayed out for a week and the support funnel redirected to the forum where random people pretend to be Google experts. They later put up a banner that said there would be delays due to their CS location having a monsoon or something. I can't imagine Apple leaving people stuck like that.