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The issue is not trusting credit cars, but how you handle suspected fraud. Google should know that credit cards can get leaked/stolen. Suspending an account wi
by thwaway053 4y ago
The issue is not trusting credit cars, but how you handle suspected fraud.
Google should know that credit cards can get leaked/stolen. Suspending an account without notification is not the right solution. At least give the customer a chance to defend itself, change payment methods or switch to a different platform.
- mcv 4y agoTotally agree. If they don't trust credit cards, they shouldn't keep customers in the dark and then cancel them out of nowhere, they should offer a better alternative. Treating paying customers like that is terrible in every possible way. The mistake is entirely Google's.