I'm not opposed to regulation, but in this case, another solution already exists. That is, competitive services that pride themselves on great customer service

I'm not opposed to regulation, but in this case, another solution already exists. That is, competitive services that pride themselves on great customer service and satisfaction. Apple kind of does this in the iPhone vs Google phone wars. Azure and AWS do this in the cloud wars. Fastmail and Proton mail do this in the email wars, etc. Regulation didn't force Fastmail to be awesome; it's just the core of their business model and differentiation.