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We went through a similar event last week. Droplets shut down and account locked without warning and because of “violation of the DigitalOcean user agreement”.
by kdumont 4y ago
We went through a similar event last week. Droplets shut down and account locked without warning and because of “violation of the DigitalOcean user agreement”. Luckily, it was on a sandbox environment we use for testing before taking anything to production. All we had done was set up a simple keycloak server.
The real kicker is that they refused to tell us what terms we had allegedly violated because it’s “critical to maintaining our security systems.”
And they had “just conducted a manual review” and confirmed the suspension.
Then, after escalating further and a few choice words about how much I’ve spent on their platform, sure enough they conducted another “manual review” and found no issues.
I’ve really tried to avoid moving to AWS over the years, but I’m really reconsidering.