It all depend on the reason and target of the regulation. Patients might have historically liked doctors more when they prescribed cocaine, alcohol and morphine

It all depend on the reason and target of the regulation. Patients might have historically liked doctors more when they prescribed cocaine, alcohol and morphine for most ailments, but then the target of modern regulation is not customer short-term happiness. It is health. The issue of regulating big industries and big tech in particular is what outcomes we want to avoid and how a healthy market can be created where one does not exist. Words like infrastructure, platforms, and lock-in are all associated with a lack of market choice and competition. Bad support could be a symptom of that, but the target of regulations wouldn't be about support but rather to avoid having a situation where citizens are unknowingly building their homes and companies on quicksand.