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> Smaller companies sometimes don't understand that [...] you should really make the extra effort Let me get this straight. This company does everything they

> Smaller companies sometimes don't understand that [...] you should really make the extra effort Let me get this straight. This company does everything they were supposed to, paid on time, and Google's own error cuts them off, and you are blaming them?!?

intellectronica 4y ago
You don't know that. Maybe that's the case (I'm sure it happens sometimes), but most likely it isn't.
- Cederfjard 4y ago
  I think it’s fair not to take any given story at face value, without ”receipts” to back it up. You however seem to me to go in the other direction and barely want to give OP the benefit of the doubt. What details would you like to see in order to be convinced? From your profile I clicked through to your LinkedIn via your website, and I think it would’ve been becoming of you to disclose that you were a senior engineering manager at Google Cloud up until earlier this year, given the context of the discussion and your stance on it.
  - intellectronica 4y ago
    And now I work for the competition :) In any case, I know enough about how cloud services work to be able to comment intelligently, and don't have any interest in Google (except for some stock I hold indirectly via ETFs). This is all just common sense plus what I know from having worked for several cloud services providers.
- rfrey 4y ago
  If you assume, without evidence, that an HN user is lying if they share a story outside your experience -- there is little reason to use HN.
  - intellectronica 4y ago
    I don't understand why you think that I assume anyone is lying. Nothing I said suggests that.
    - rfrey 4y ago
      The original poster said they paid their bill, they were assured they would not have their account suspended, then it was suspended anyhow despite them being fully paid up. Your parent said OP did what they were supposed to and paid, but got cut off anyhow -- to which you replied "You don't know that. Maybe that's the case (I'm sure it happens sometimes), but most likely it isn't." I'm not sure how to interpret that other than you saying OP is probably not being truthful in their account of the situation.

intellectronica 4y ago

You don't know that. Maybe that's the case (I'm sure it happens sometimes), but most likely it isn't.

Cederfjard 4y ago
I think it’s fair not to take any given story at face value, without ”receipts” to back it up. You however seem to me to go in the other direction and barely want to give OP the benefit of the doubt. What details would you like to see in order to be convinced? From your profile I clicked through to your LinkedIn via your website, and I think it would’ve been becoming of you to disclose that you were a senior engineering manager at Google Cloud up until earlier this year, given the context of the discussion and your stance on it.
- intellectronica 4y ago
  And now I work for the competition :) In any case, I know enough about how cloud services work to be able to comment intelligently, and don't have any interest in Google (except for some stock I hold indirectly via ETFs). This is all just common sense plus what I know from having worked for several cloud services providers.
rfrey 4y ago
If you assume, without evidence, that an HN user is lying if they share a story outside your experience -- there is little reason to use HN.
- intellectronica 4y ago
  I don't understand why you think that I assume anyone is lying. Nothing I said suggests that.
  - rfrey 4y ago
    The original poster said they paid their bill, they were assured they would not have their account suspended, then it was suspended anyhow despite them being fully paid up. Your parent said OP did what they were supposed to and paid, but got cut off anyhow -- to which you replied "You don't know that. Maybe that's the case (I'm sure it happens sometimes), but most likely it isn't." I'm not sure how to interpret that other than you saying OP is probably not being truthful in their account of the situation.