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> Until you encounter a billing issue with AWS and move again to Azure and then to DO. You have to be joking or ignorant. I have never met someone who had a bi

> Until you encounter a billing issue with AWS and move again to Azure and then to DO. You have to be joking or ignorant. I have never met someone who had a billing issue with AWS that wasn't able to be resolved without shutting off access. I have never seen a story bubble up on HN about someone who had their account terminated by AWS for no obvious reason. Perhaps Google is subject to an ongoing smear campaign, or they just attract people who don't know how bill paying works and Google has been completely reasonable. What I do know is that both AWS and Azure have been completely open, honest and will send engineers, account managers or whenever was required to get problems resolved without business impact when I was at both large corporation and early stage startup. I have never encountered this with any interaction with Google, so it can't be part of their corporate culture, which makes it very unlikely that Google Cloud can be much different.

unity1001 4y ago
> we won't allow you to sell any cloud-related services anymore until you don't have proper customer service No, they attract and select people who see the world only from an engineering perspective. Combined with Google's cultural roots that come from MIT, where projects and services are things that are funded by the government, military or megacorporations in which you can pull the plug whenever and the other side would not flinch, this makes them totally blind to the existence of humans on the other side of their services. Resulting in an false reality in which you, me and the millions of other people who depend on their services do not exist. So you see things like this happen. Things like 'deprecating' products in people's faces. Things like 'combining and merging and unmerging products because it makes more engineering sense' and creating messes like "Google Gmail Hangouts Chat Rooms Meet" or whatever they are calling the frankenstein they made by combining all those.

unity1001 4y ago

> we won't allow you to sell any cloud-related services anymore until you don't have proper customer service No, they attract and select people who see the world only from an engineering perspective. Combined with Google's cultural roots that come from MIT, where projects and services are things that are funded by the government, military or megacorporations in which you can pull the plug whenever and the other side would not flinch, this makes them totally blind to the existence of humans on the other side of their services. Resulting in an false reality in which you, me and the millions of other people who depend on their services do not exist. So you see things like this happen. Things like 'deprecating' products in people's faces. Things like 'combining and merging and unmerging products because it makes more engineering sense' and creating messes like "Google Gmail Hangouts Chat Rooms Meet" or whatever they are calling the frankenstein they made by combining all those.