2 ms·
>Having an account suspended because of a billing issue is not exclusive to Google. I'm sorry but : >Despite reassurances "your account will not be suspended"
by moonchrome 4y ago
>Having an account suspended because of a billing issue is not exclusive to Google.
I'm sorry but :
>Despite reassurances "your account will not be suspended" while communicating with billing support, all the projects were suspended at 1am on Saturday.
If he contacted someone at customer support, after making sure the mistake was corrected (on whatever side it was) and they assure him that the account will not be suspended - what the fuck is he supposed to do about it beyond that ?
Imagine having your business/job fucked up over an incompetent customer support system.
- __d 4y agoGCP is a SPoF. If you care about your availability, avoid single points of failure. Then it doesn't matter if what support tells you turns out to be not true. How you do that can vary, but ... billing issues are always a risk. Having two cards, with two different banks, and two different names, is a pretty basic precaution to take. Having multiple cloud providers closes out a bunch more existential risks. DNS is the one unavoidable SPoF for most Internet businesses: you cannot have a "backup registrar". The best you can do here is pay for a quality service provider: someone who will call you if there's a problem, before they cut you off. That's going to cost a lot more than GoDaddy, btw.