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The company I work for has forbidden the use of Google and their services (if possible) such as GCP etc. due to how they treat their customers. In particular, t

The company I work for has forbidden the use of Google and their services (if possible) such as GCP etc. due to how they treat their customers. In particular, there never seems to be any human being that you can talk to and find out what you need to do to fix the issue. We do not want the same to occur to our production systems if there is an overflow from a Play Store ban to GCP etc. The business risk is too high when you rely on Google's services. Some examples: Suspended GCP even when everything in order - https://news.ycombinator.com/item?id=32547912 https://news.ycombinator.com/item?id=32547912 Ban app even when competitors are similar - https://www.vice.com/en/article/z3vdpj/google-play-store-ban https://www.vice.com/en/article/z3vdpj/google-play-store-ban... Play Association ban - https://old.reddit.com/r/androiddev/comments/ts6jfg/google_has_terminated_our_developer_account_says/ https://old.reddit.com/r/androiddev/comments/ts6jfg/google_h... Ban due to wrong wording - https://twitter.com/hermaritz/status/1371383715381805061 https://twitter.com/hermaritz/status/1371383715381805061 Terraria banned - https://twitter.com/Demilogic/status/1358661840402845696 https://twitter.com/Demilogic/status/1358661840402845696 New project banned - https://medium.com/@amton15127/why-you-should-not-use-fireba https://medium.com/@amton15127/why-you-should-not-use-fireba... Google bans company - https://www.reddit.com/r/tifu/comments/8kvias/tifu_by_gettin https://www.reddit.com/r/tifu/comments/8kvias/tifu_by_gettin... Google bans mail - https://talkingpointsmemo.com/edblog/a-serf-on-googles-farm https://talkingpointsmemo.com/edblog/a-serf-on-googles-farm Ban app for communicating changes during covid - https://news.ycombinator.com/item?id=23221447 https://news.ycombinator.com/item?id=23221447 Adwords ban - https://news.ycombinator.com/item?id=23224791 https://news.ycombinator.com/item?id=23224791 Serverpunch bad support - https://news.ycombinator.com/item?id=17431609 https://news.ycombinator.com/item?id=17431609 Delete app - https://news.ycombinator.com/item?id=20826618 https://news.ycombinator.com/item?id=20826618 Google bans game with pandemic - https://news.ycombinator.com/item?id=23229073 https://news.ycombinator.com/item?id=23229073 Google bans dev with no recourse - https://news.ycombinator.com/item?id=15197357 https://news.ycombinator.com/item?id=15197357

chucky123 4y ago
These are the ones that got the limelight. Multiply this list x100 to get the true number of fuckups.
jjav 4y ago
Thank you for this collection of references. The business continuity risk of using google is just too dangerous, while the odds are low, the consequences are disastrous for a business and there is never any recourse.
Dave3of5 4y ago
> In particular, there never seems to be any human being that you can talk to and find out what you need to do to fix the issue This isn't really 100% true. It's just that Google uses third party contractors for the grunt work and they are working off a script. You can contact them but the comms with them is weird you won't get a direct response only canned responses as they are not allowed to talk to you directly. I'm pretty sure that these contractors are working out of India due to the times they would "respond" to the ticket. I went through this recently with one of my apps because you can use the Google picker to load files. Very strange and stressful process I was this close to just deleting that feature due to the insane process. Example was I had a spelling / grammar mistake on my landing page (minor) and they knocked back the application by sending me a premade email with all the rules that need followed which was full of spelling mistakes. Then once I corrected this they said I had a broken link (it was a link to instagram which didn't work and I took it off) again the email they sent to me was full of broken links. Very weird.
unity1001 4y ago
Eu's digital gatekeepers law will kick some of these bad behaviors in the curb. But letting large tech companies go unaccountable despite their near total domination in certain aspects of life has been something incredible that we have done.
judge2020 4y ago
> if there is an overflow from a Play Store ban to GCP etc This only happens if you're using personal google accounts / @gmail accounts to manage gcp resources. Even if you don't use Workspace as your main directory, you can set it to be a SAML consumer so you still get full Workspace data governance.

chucky123 4y ago

These are the ones that got the limelight. Multiply this list x100 to get the true number of fuckups.

jjav 4y ago

Thank you for this collection of references. The business continuity risk of using google is just too dangerous, while the odds are low, the consequences are disastrous for a business and there is never any recourse.

Dave3of5 4y ago

> In particular, there never seems to be any human being that you can talk to and find out what you need to do to fix the issue This isn't really 100% true. It's just that Google uses third party contractors for the grunt work and they are working off a script. You can contact them but the comms with them is weird you won't get a direct response only canned responses as they are not allowed to talk to you directly. I'm pretty sure that these contractors are working out of India due to the times they would "respond" to the ticket. I went through this recently with one of my apps because you can use the Google picker to load files. Very strange and stressful process I was this close to just deleting that feature due to the insane process. Example was I had a spelling / grammar mistake on my landing page (minor) and they knocked back the application by sending me a premade email with all the rules that need followed which was full of spelling mistakes. Then once I corrected this they said I had a broken link (it was a link to instagram which didn't work and I took it off) again the email they sent to me was full of broken links. Very weird.

unity1001 4y ago

Eu's digital gatekeepers law will kick some of these bad behaviors in the curb. But letting large tech companies go unaccountable despite their near total domination in certain aspects of life has been something incredible that we have done.

judge2020 4y ago

> if there is an overflow from a Play Store ban to GCP etc This only happens if you're using personal google accounts / @gmail accounts to manage gcp resources. Even if you don't use Workspace as your main directory, you can set it to be a SAML consumer so you still get full Workspace data governance.