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I don't think dismissing such incidents as random incidents is a good idea. Although crimes and thefts are rare, all developed societies invest millions into l

I don't think dismissing such incidents as random incidents is a good idea. Although crimes and thefts are rare, all developed societies invest millions into law enforcement and justice systems to measure and mitigate them. Although device and equipment failures are rare, both private and government systems exist to address them fairly. It seems like it's only in the tech industry that statistical insignificance of failures is assumed and then wielded as justification to avoid even minimal levels of accountability.

xmodem 4y ago
> It seems like it's only in the tech industry that statistical insignificance of failures is assumed and then wielded as justification to avoid even minimal levels of accountability. Stealing this, it's far more broadly applicable than just to this sort of billing issue.
mkl95 4y ago
> I don't think dismissing such incidents as random incidents is a good idea. If I had €1 for every time a politician has dismissed some incident as a random incident I could probably buy a high-end MacBook.