Of course not, and we know this. However we also don't hear all the horror stories. Secondly, if this was expected and reasonable then I would be hearing about

Of course not, and we know this. However we also don't hear all the horror stories. Secondly, if this was expected and reasonable then I would be hearing about all the painful rejections from the Android store. In the same manner I would expect to see all the complaints about AWS shuttering people's accounts with no recourse given in the same way that Google kills people's accounts. Or Genius Bar staff having to go to the toilet in bottles because Apple doesn't give them breaks. Sometimes companies are shitty to their customers and employees, and they can do this in different ways. It doesn't mean we shouldn't point them out in the hopes that they are recognised and improved upon.