It's basically the ability to deal with the strongly held thoughts, feelings and beliefs of other people (other people could be our colleagues, but also, the op

It's basically the ability to deal with the strongly held thoughts, feelings and beliefs of other people (other people could be our colleagues, but also, the open source community and even just documentation in general). Now, the most interesting part of this is that I very much consider myself one of those "other people", whether that's my past self or the ulterior motives of my subconscious. Having the tools to effectively understand other people, without diminishing either their value or human warmth, has been a fundamental factor in my productivity in professional settings. Thanks for asking.