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I once built exactly what the author proposed and it worked but confused users a lot because they’d have never experienced it before. There was a lot more leak
by conductr 4y ago
I once built exactly what the author proposed and it worked but confused users a lot because they’d have never experienced it before.
There was a lot more leak in the signup funnel as people would just leave once asked to do something besides giving their (usually auto filled) info.
So I tend to believe trying to generally match the flow they are accustomed to is the best way, even if you think it’s not the best way.