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This is surprisingly good. (I’ve run a consulting company for 23 years, so I am in a position to judge.) I call my customers “clients,” though. I don’t buy the
by satisfice 4y ago
This is surprisingly good. (I’ve run a consulting company for 23 years, so I am in a position to judge.)
I call my customers “clients,” though. I don’t buy the it-implies-they-are-lesser-than-you argument.
- em-bee 4y agoi avoid the term client to avoid confusion with client/server terminology. a customer is always a person. a client is often a software application.
- satisfice 4y agoThat is a good argument, I admit. At least for some contexts. When I hear "customer" I just feel like we are always talking about exchange of money.