> - Slack lets people subdivide the chat space into "virtual rooms" or "channels" as a 1st-class concept. In my opinion this is very much a double-edged sword.

> - Slack lets people subdivide the chat space into "virtual rooms" or "channels" as a 1st-class concept. In my opinion this is very much a double-edged sword. At my organization we have one person (maybe self-appointed) who, when seeing a question asked on a more general channel, invariably responds with something along the lines of “have you checked #super-niche-channel-probably-only-useful-in-this-exact-case?” When I see one of those questions pop up, I usually try to guess the particular sub channel that he’ll try to redirect the asker to but am rarely successful. But my org may just be using slack wrong. We do have thousands of channels and the same order of magnitude employees. Maybe guidelines about the granularity of channels would be helpful. Or maybe Slack is just not for me: e-mail is my preferred method for asynchronous comms and I prefer phone calls for synchronous comms because I think the slight friction in having to pick up a phone to make a call helps limit throughout and improves quality of requests. And for info repositories I prefer a curated wiki page to discussion threads for both search and comprehension.