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They did everything to confirm my Identity and prevent social engineering tactics which is exactly what I expected from the company. But I feel like they don't
by migueltarga 4y ago
They did everything to confirm my Identity and prevent social engineering tactics which is exactly what I expected from the company.
But I feel like they don't have an internal process to solve this issue, I haven't anything back for the last 8 hours..
- edf13 4y agoTo be fair - for a standard account, not hearing back for 8 hours wouldn’t concern me too much
- migueltarga 4y agoFor sure the SLO for standard account is 24hrs.