Andrew Mason reached out to me to do an interview about his new startup Descript. Dude is worth a lot of money from his Groupon days and here he is doing one o

Andrew Mason reached out to me to do an interview about his new startup Descript. Dude is worth a lot of money from his Groupon days and here he is doing one on one calls with his customers. I think it’s a big reason why Descript is a great product. Even if he isn’t the one doing that forever, it sets a huge cultural expectation that listening to customers matters.