4 ms·
Talking is cheap and could be very misleading if your customer/user haven't put their skin into the game.
by brutuz 4y ago
Talking is cheap and could be very misleading if your customer/user haven't put their skin into the game.
- satyrnein 4y agoLearned this one the hard way. If you ask the equivalent of "what could I add to make this more useful?" you will get a lot of worthless suggestions like "I don't know, maybe make it sortable by the other column, too?" that don't move the needle at all on engagement.
- Jwarder 4y agoAs has been said before: Users are almost always right when they say a problem exists; but they are almost always wrong when they suggest a solution.
- outsidetheparty 4y agoI think the point is more that _not_ talking is even more misleading.