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Zelle is not always instant. There are two ways for a Zelle transaction to clear. The fast one goes through the Visa network, the same network for credit cards
by kccqzy 4y ago
Zelle is not always instant. There are two ways for a Zelle transaction to clear. The fast one goes through the Visa network, the same network for credit cards and debit cards. The slow ones goes through ACH, which takes several days. It is generally not possible for two recipients to know which network Zelle will use beforehand.
ADDENDUM: The official marketing page for Zelle at https://www.zellepay.com/faq/how-long-does-it-take-receive-money-zelle https://www.zellepay.com/faq/how-long-does-it-take-receive-m... has this to say about transaction speed:
> Money sent with Zelle® is typically available to an enrolled recipient within minutes.
> If it has been more than three days, we recommend confirming that you have fully enrolled your Zelle® profile, and that you entered the correct email address or U.S. mobile number and provided this to the sender.
Note the weasel word "typically" in the first sentence. If all Zelle transactions went through Visa, all such transactions would be instant and they wouldn't have the need to add the word "typically" in the first place.
The second paragraph asks you to wait three days. That's basically the Zelle fallback path when it uses ACH under the hood.
ADDENDUM 2: This HN conversation really piqued my interest and did more research. So apparently Zelle now uses one of three different networks. According to https://www.americanbanker.com/payments/news/how-the-clearing-house-is-paving-zelles-path-to-the-point-of-sale https://www.americanbanker.com/payments/news/how-the-clearin... :
> The Zelle P2P service currently uses two separate rails to settle payments, depending on the particular transaction, including the ACH network and the two debit card networks: Visa Direct and Mastercard Send. By adding the RTP network, Early Warning will be able to reduce its reliance on ACH, which can at times take days to settle and is operated only in batch mode during business hours.
- dataflow 4y agoWhat does it depend on? And how do you figure out which one it used afterward, if not beforehand?
- lotsofpulp 4y agoInteresting, I did not know that! It’s always worked instantly for me, even got a few thousand dollar transfers.
- brewdad 4y agoMy credit union has a $250 per day cap and $500 per week. It really limits Zelle's usefulness.
- jalk 4y agoBank of America limits: $2500/d, $10.000/7d $20.000/30d https://www.bankofamerica.com/online-banking/zelle-transfer-limits/ https://www.bankofamerica.com/online-banking/zelle-transfer-...
- nullfield 4y agoGiven who owns Zelle and what they do, and that they’re not a bank, I really want zero to do with them. They’re sus AF, IMO, and I’m just waiting for there to be a serious incident.
- hnburnsy 4y ago>Zelle is a United States–based digital payments network owned by Early Warning Services, LLC, a private financial services company owned by the banks Bank of America, Truist, Capital One, JPMorgan Chase, PNC Bank, U.S. Bank, and Wells Fargo. So it is owned by the banks, but the banks that own and offer it don't give any protections.
- moate 4y agoIt's almost like that's the point. A lot of tech solutions just seem like ways of offloading liability or skirting regulation in a traditional market.
- snotrockets 4y agoIt is governed by regulation E (https://www.federalreserve.gov/supervisionreg/regecg.htm https://www.federalreserve.gov/supervisionreg/regecg.htm), and Zelle admits as much on their website (https://www.zellepay.com/financial-education/pay-it-safe/understanding-fraud-scams https://www.zellepay.com/financial-education/pay-it-safe/und...). They do try very hard to suggest this doesn't apply. This isn't true in practice, but I'm certain many would give up without trying.