That most of the business world lives and breathes Excel is a testament to OP's point. Companies can cram whatever garbage logic they like into a spreadsheet an

That most of the business world lives and breathes Excel is a testament to OP's point. Companies can cram whatever garbage logic they like into a spreadsheet and no one has to call a developer Microsoft because their pivot table isn't doing The Business Thing that they expect - the end users simply have the power to understand and fix the problem themselves.