FWIW, I have a 2020 Escape hybrid, and I've been overall quite satisfied with the infotainment system. I'm particularly fond of its UX that favors physical butt

FWIW, I have a 2020 Escape hybrid, and I've been overall quite satisfied with the infotainment system. I'm particularly fond of its UX that favors physical buttons. (Perhaps my biggest gripe is that the USB plug has a bit of wiggle which can cause occasional disconnects when I move the cable (but no issue on the USB-C plug) The funny thing is that I've been thinking of upgrading to a bigger vehicle, and for a similar infotainment system on the other cars. But no: the Edge (and heaven forbid the monster Expedition) went for a all-touchscreen infotainment system, which is the stupidest UX design.