But my point is the success of airbnb clearly had very little to do with the quality of their mobile and web apps. It borders on irrelevant. It'd be a bit like

But my point is the success of airbnb clearly had very little to do with the quality of their mobile and web apps. It borders on irrelevant. It'd be a bit like customer service people diving into how google does it because they're so successful. They are. But not because of their customer service.