When Hillary Clinton was head of the state department a staffer at a town hall asked to please be allowed to use a secure web browser (they were using ie6 and n

When Hillary Clinton was head of the state department a staffer at a town hall asked to please be allowed to use a secure web browser (they were using ie6 and not allowed to install Firefox or chrome) Hillary responded “it’s too expensive to upgrade” This is obviously idiotic. Browsers are free. Security is worth the expense even if they’re not, and if what she really meant was “we built some web apps that only work in ie6”, well any 12 year old computer kid will tell ya you can have more than one browser on a system. Here’s the thing. She could easily have simply said: “thanks for your question, I’ll ask my technical people about that” She could have easily gone away and googled it. She was unable to lead effectively in that case due to lack of technical knowledge, lack of knowledge of the limit of her knowledge and refusal to listen to the experts who would have told her otherwise. If her experts were not screaming that this is wildly insecure her experts were incompetent pretenders and that’s a failure of leadership as well. You can certainly be a good leader without technical expertise. Nobody knows everything about everything. You cannot be a good leader if you refuse to acknowledge the limits of your technical knowledge and refuse to listen to the experts who are pleading with you to do better.