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I mean you've made the fantastic point for why people care already. People care especially if they feel a very successful business has slow and clunky apps. It

I mean you've made the fantastic point for why people care already. People care especially if they feel a very successful business has slow and clunky apps. It's research. How did they end up in the position they're in? What good/bad decisions do they feel they made? Obviously it's interesting to people in the space. Where is anyone saying it's because they want to emulate it?

LAC-Tech 4y ago
But my point is the success of airbnb clearly had very little to do with the quality of their mobile and web apps. It borders on irrelevant. It'd be a bit like customer service people diving into how google does it because they're so successful. They are. But not because of their customer service.