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I keep coming back and reading your idea about "mass popular outrage". I wonder if that pattern has almost been commodotized, because of social media, to the p
by jjtheblunt 4y ago
I keep coming back and reading your idea about "mass popular outrage".
I wonder if that pattern has almost been commodotized, because of social media, to the point where it has less impact than a few years earlier.
- Apocryphon 4y agoI've long-considered that social media outrage, even something tech-specific like blog articles getting passed around on HN, is sadly sometimes the most effective form of customer service on these huge platforms that have mostly automated support: https://news.ycombinator.com/item?id=17689749 https://news.ycombinator.com/item?id=17689749 Oh, hey, over a decade ago: https://news.ycombinator.com/item?id=2493645#2494528 https://news.ycombinator.com/item?id=2493645#2494528 As far as it being commoditized, I think it might work a little differently in examples like the OP where the outraged people is the workforce itself. It's a more focused audience.