> Making digital gov't websites as accessible as possible is an incredibly important Indeed - websites are the most convenient way to access government servic

> Making digital gov't websites as accessible as possible is an incredibly important Indeed - websites are the most convenient way to access government services. So it's important that government websites don't rely on technology that isn't universally available. So I wish gov.uk sites would stop insisting on a smartphone (or SMS) for 2FA. Phones have these problems: * They cost a lot. * It's impossible for the average user to check the 2FA app is secure. * They run on batteries that go flat. * they are not owned by their owners. Please, always offer email as a 2FA choice.