not only in tech, but also in business practices. I live in Germany and don't speak German. Spotify refuses to send me any communication in English. Amazon Prim

not only in tech, but also in business practices. I live in Germany and don't speak German. Spotify refuses to send me any communication in English. Amazon Prime refuses to serve me English-language content, and so on. When trying to get my language switched on both I got the stock response of basically "we know this is a problem, but we're not going to fix it because it affects too few people".