6 ms·

But there is a product defect class action lawsuit against Apple literally every two years. Apple must treat it as a cost of business at this point. 2009 (macb

But there is a product defect class action lawsuit against Apple literally every two years. Apple must treat it as a cost of business at this point. 2009 (macbook display): https://www.crn.com/news/components-peripherals/222100056/judge-dismisses-lawsuit-against-apple-over-allegedly-defective-displays.htm https://www.crn.com/news/components-peripherals/222100056/ju... 2012 (Iphone display): https://www.cnet.com/tech/tech-industry/judge-tosses-lawsuit-over-cracked-iphone-4-glass/ https://www.cnet.com/tech/tech-industry/judge-tosses-lawsuit... 2013 (macbook motherboard): https://www.law360.com/commercialcontracts/articles/485286/apple-shuts-down-faulty-macbook-class-action https://www.law360.com/commercialcontracts/articles/485286/a... 2015 (macbook motherboard): https://appleinsider.com/articles/15/01/09/judge-dismisses-lawsuit-over-allegedly-faulty-apple-macbook-logic-boards https://appleinsider.com/articles/15/01/09/judge-dismisses-l... 2017 (using refurbished parts): https://www.courthousenews.com/judge-kills-apple-warranty-class-action/ https://www.courthousenews.com/judge-kills-apple-warranty-cl... 2019 (butterfly keyboard): https://www.girardsharp.com/newsroom-news-apple-keyboard-order https://www.girardsharp.com/newsroom-news-apple-keyboard-ord... All of them are dismissed. The last one got settled for $50 million, which is peanuts. Edit: looks like the judge already dismissed this new one too... https://www.docketalarm.com/cases/California_Northern_District_Court/5--21-cv-07109/Almeida_v._Apple_Inc/40/ https://www.docketalarm.com/cases/California_Northern_Distri... (technically a different class action lawsuit, but it alleges the same facts)

michaelcampbell 4y ago
> Apple must treat it as a cost of business at this point. As should every company, because it is. Not saying Apple SHOULDN'T make decent equipment, but nothing is perfect so these things just have to be part of the accounting/business plan. They clearly are relying on their customers' brand loyalty as part of that calculation, and that + cheaping out or whatever else is causing these bi-annual issues is clearly more profit than fixing them.

michaelcampbell 4y ago

> Apple must treat it as a cost of business at this point. As should every company, because it is. Not saying Apple SHOULDN'T make decent equipment, but nothing is perfect so these things just have to be part of the accounting/business plan. They clearly are relying on their customers' brand loyalty as part of that calculation, and that + cheaping out or whatever else is causing these bi-annual issues is clearly more profit than fixing them.