I fully agree. Sometimes the information I want to convey is a lot longer than the IM input field, and I'd rather dump it all in an email (which I can compose a

I fully agree. Sometimes the information I want to convey is a lot longer than the IM input field, and I'd rather dump it all in an email (which I can compose and add images to, and even edit parts of to clarify), rather than deliver the info 1 paragraph at a time. If the other side has questions, sure they can chat, etc, but imagine if they have a question after the 1st paragraph, in chat they'd ask and interrupt my train of thought, in an email, chances are, that question will be answered a few paragraphs later anyway...