In my experience when there are design flaws Apple won't move a finger until there are class action lawsuits. And good luck if you're outside the US. Not sure

In my experience when there are design flaws Apple won't move a finger until there are class action lawsuits. And good luck if you're outside the US. Not sure how it is in other countries, but in Mexico Apple doesn't do repairs. It's all left to authorized third parties that really will only try to get as much money from you as possible or get you to buy a new device. I know a couple of people that were denied repairs/replacements on the infamous butterfly keyboards because these repair centers said they couldn't reproduce the issue themselves. Most likely they didn't want to do the repairs because their margin was too low.