I've owned macs for decades and every single time there's been a problem or defect, they have been gaslighting assholes the whole time. Things were particularly

I've owned macs for decades and every single time there's been a problem or defect, they have been gaslighting assholes the whole time. Things were particularly bad when the only way to get a laptop repaired was to ship it to their repair facility in Texas. Weeks of waiting, only to get the machine shipped back to you with a letter saying they found nothing wrong. Apple is infamous for "secret" recalls that staff will never mention unless you specifically know about them in advance. One example: I had a Retina MBP with the infamous antiglare-flaking problem, which Apple was sued over and initiated a secret warranty extension program for people who complained...but the settlement did not require notifying owners of said extension. I assumed they weren't doing repairs until I heard about the program second-hand...a year after they stopped doing it.