You can stop drawing straw men now. I never said that's a "German only thing", I'm sure it happens in other places as well. I just chipped in with my anecdotal

You can stop drawing straw men now. I never said that's a "German only thing", I'm sure it happens in other places as well. I just chipped in with my anecdotal experiences and said that compared to other countries, even Eastern European ones, my customer support experiences in Germany have been noticeably worse across the board and even Germans who've been abroad have agreed and pointed it out as an issue.