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Did your domain expire because you didn’t have an up to date credit card on the account for renewal? That’s kind of what it sounds like. If so, that’s your ow

Did your domain expire because you didn’t have an up to date credit card on the account for renewal? That’s kind of what it sounds like. If so, that’s your own fault.

robofanatic 4y ago
godaddy is supposed to send multiple reminders well in advance if thats the case.
- josefresco 4y ago
  And they do - I do a ton of business with GoDaddy not by choice. They send reminders, soo many reminders. I have clients straight up lie to my face that they "didn't receive the reminder" when in fact I find it in their inbox marked as read. GD sucks, but not as much as most people portray.
- djbusby 4y ago
  I have some domains still in GoDaddy I manage. They start sending those weekly expire emails 30+ days in advance. (.com, .net)
  - jacksonkmarley 4y ago
    If anything I found they notified too early, making it seem like you were about to lose all your stuff when there were months remaining until the renew date.
lovelearning 4y ago
The post clearly says both a credit card and an alternate Paypal account were on their file and they even accepted the Paypal account to pay the fine. Some people can't wait to victim blame every time these posts of obvious business stupidity come up.
- bfgoodrich 4y ago
  How is this obvious business stupidity? Domains go into a redemption period because they expire. Having a card or paypal on file is meaningless if you don't have auto-renew. People lie. People lie all the time, and always spin the story to somehow make them the blameless victim.
  - bombcar 4y ago
    This happens so often it's not even funny - the lack of "what the domain is" in the post makes me suspicious that if you did a whois history you'd find that it expired some time ago and finally went down.
  - dncornholio 4y ago
    I'm going to give my honest feelings too. There's just too much superfluous information in the post that's not relevant to the problem. I don't care that OP uses Couldflare as DNS. I don't care what OP's email provider of choice is. I don't care he forgot about his GoDaddy account. Also I think it's the government he should be complaining too, because it looked like GoDaddy reactivated his account for free. Not saying GoDaddy is a good business, just stating that OP probably might not be as innocent as it seems. This is purely an opinion.
  - lovelearning 4y ago
    Godaddy's also run by people. They even have the financial incentives and the legal leverage to lie. If you believe people lie "all the time", by your own logic, perhaps you should consider the possibility that the people in Godaddy lie "all the time." It's obvious stupidity in multiple ways: They failed to account for the customer's long and positive track record. They must be having a CRM. About time they started using it instead of acting like a script that wakes up and shuts down without any context. Despite being web and mail hosting experts, their architects failed to design their systems for the scenario that their critical mails end up in spam. Their UX people failed to title the mail in a way that would grab attention. The post says that apart from this single email and its 2 hour deadline, there weren't any notifications in the past, something that other people here have assumed without checking. ==== In all such posts, it becomes obvious again and again that tech businesses are failing to design their systems for corner cases. This is not that surprising given all the communication and decision-making complexities anybody who's worked in tech would have seen. Victim blaming is the laziest and most useless approach because it just denies that the real world is more complex than the ideal use cases the designers assumed. And neither helps improve anything nor holds anybody accountable.

Did your domain expire because you didn’t have an up to date credit card on the account for renewal? That’s kind of what it sounds like. If so, that’s your own fault.

robofanatic 4y ago

godaddy is supposed to send multiple reminders well in advance if thats the case.

josefresco 4y ago
And they do - I do a ton of business with GoDaddy not by choice. They send reminders, soo many reminders. I have clients straight up lie to my face that they "didn't receive the reminder" when in fact I find it in their inbox marked as read. GD sucks, but not as much as most people portray.
djbusby 4y ago
I have some domains still in GoDaddy I manage. They start sending those weekly expire emails 30+ days in advance. (.com, .net)
- jacksonkmarley 4y ago
  If anything I found they notified too early, making it seem like you were about to lose all your stuff when there were months remaining until the renew date.

lovelearning 4y ago

The post clearly says both a credit card and an alternate Paypal account were on their file and they even accepted the Paypal account to pay the fine. Some people can't wait to victim blame every time these posts of obvious business stupidity come up.

bfgoodrich 4y ago
How is this obvious business stupidity? Domains go into a redemption period because they expire. Having a card or paypal on file is meaningless if you don't have auto-renew. People lie. People lie all the time, and always spin the story to somehow make them the blameless victim.
- bombcar 4y ago
  This happens so often it's not even funny - the lack of "what the domain is" in the post makes me suspicious that if you did a whois history you'd find that it expired some time ago and finally went down.
- dncornholio 4y ago
  I'm going to give my honest feelings too. There's just too much superfluous information in the post that's not relevant to the problem. I don't care that OP uses Couldflare as DNS. I don't care what OP's email provider of choice is. I don't care he forgot about his GoDaddy account. Also I think it's the government he should be complaining too, because it looked like GoDaddy reactivated his account for free. Not saying GoDaddy is a good business, just stating that OP probably might not be as innocent as it seems. This is purely an opinion.
- lovelearning 4y ago
  Godaddy's also run by people. They even have the financial incentives and the legal leverage to lie. If you believe people lie "all the time", by your own logic, perhaps you should consider the possibility that the people in Godaddy lie "all the time." It's obvious stupidity in multiple ways: They failed to account for the customer's long and positive track record. They must be having a CRM. About time they started using it instead of acting like a script that wakes up and shuts down without any context. Despite being web and mail hosting experts, their architects failed to design their systems for the scenario that their critical mails end up in spam. Their UX people failed to title the mail in a way that would grab attention. The post says that apart from this single email and its 2 hour deadline, there weren't any notifications in the past, something that other people here have assumed without checking. ==== In all such posts, it becomes obvious again and again that tech businesses are failing to design their systems for corner cases. This is not that surprising given all the communication and decision-making complexities anybody who's worked in tech would have seen. Victim blaming is the laziest and most useless approach because it just denies that the real world is more complex than the ideal use cases the designers assumed. And neither helps improve anything nor holds anybody accountable.