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Does a VPS really have that high of a customer service requirement for that to be the primary purchasing criteria? Besides, there are plenty of VPS providers w
by Closi 4y ago
Does a VPS really have that high of a customer service requirement for that to be the primary purchasing criteria?
Besides, there are plenty of VPS providers with excellent customer service.
- dotancohen 4y agoIt does when my credit card was cancelled, and AWS deferred payment for three months. I doubt that many other providers would have been so understanding and so generous.
- megous 4y agoOther providers solve this by providing multiple payment options than just "cards".
- dotancohen 4y agoWithout a working credit card for three months, I would have been unable to begin the process of another payment option. And it's not specifically the "I didn't have a card" problem that was solved. It was the far more general "I had an issue that required human intervention and sacrifice on behalf of the provider", which was resolved. I can think of zero other tech giants with that level of service.