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the lack of a longer warranty does not decrease the likelihood of unnecessary repair jobs in other words, if BrandX had products they believed would last 40 ye
by ImPostingOnHN 4y ago
the lack of a longer warranty does not decrease the likelihood of unnecessary repair jobs
in other words, if BrandX had products they believed would last 40 years, they would have a warranty that says so, and it would not decrease the reliability 1 iota
- User23 4y agoLoan me a million dollars and I’ll pay you back in 40 years. No? Does that sound meaningless? Thought so.
- ImPostingOnHN 4y agoIt sounds like you have a point to make regarding the time value of money? But I'm sorry, I'm not following the connection. Would you mind rephrasing?
- bombcar 4y agoA product can last X years without being something you want to warranty for that time - because "last" can mean "keeps working with maintenance and repairs" vs "works without a hitch for the whole time. Also, longer warranties can be a selling point (speed queen does this with the same exact internals being sold with a higher warranty on the 'fancier' ones which just add some more features to the board). And, a company has to hold monies on the books for warranty service, so a defined warranty period that is not unreasonable can help with that. But the "best" company in a given market only needs to warranty beyond the nearest competitor. Speed Queen also is implicitly dealing with people who would buy the "lifetime" warranty residential unit and run it in a commercial setting, where the wear parts would wear out.