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You realize most so-called warranties are issued with the expectation that the overwhelming majority will never make a claim let alone collect on it right? To p

by User23 4y ago

You realize most so-called warranties are issued with the expectation that the overwhelming majority will never make a claim let alone collect on it right? To put it plainly I don’t care a whit about warranties, I just don’t want the hassle of an unnecessary repair job.

ImPostingOnHN 4y ago
the lack of a longer warranty does not decrease the likelihood of unnecessary repair jobs in other words, if BrandX had products they believed would last 40 years, they would have a warranty that says so, and it would not decrease the reliability 1 iota
- User23 4y ago
  Loan me a million dollars and I’ll pay you back in 40 years. No? Does that sound meaningless? Thought so.
  - ImPostingOnHN 4y ago
    It sounds like you have a point to make regarding the time value of money? But I'm sorry, I'm not following the connection. Would you mind rephrasing?
- bombcar 4y ago
  A product can last X years without being something you want to warranty for that time - because "last" can mean "keeps working with maintenance and repairs" vs "works without a hitch for the whole time. Also, longer warranties can be a selling point (speed queen does this with the same exact internals being sold with a higher warranty on the 'fancier' ones which just add some more features to the board). And, a company has to hold monies on the books for warranty service, so a defined warranty period that is not unreasonable can help with that. But the "best" company in a given market only needs to warranty beyond the nearest competitor. Speed Queen also is implicitly dealing with people who would buy the "lifetime" warranty residential unit and run it in a commercial setting, where the wear parts would wear out.
lotsofpulp 4y ago
That is true, but I figure for higher value products, the warranty period gets closer to the product’s mean time before failure. If the Speed Queen cost 50% more, I would be inclined to buy it. But at 3x the price, I feel like it’s just easier for me to replace, and since it is Costco, I trust that the process will be easy.
croon 4y ago
> You realize most so-called warranties are issued with the expectation that the overwhelming majority will never make a claim let alone collect on it right? Wouldn't that mean they should have longer stated warranty than estimated lifetime?

by User23 4y ago

ImPostingOnHN 4y ago

the lack of a longer warranty does not decrease the likelihood of unnecessary repair jobs in other words, if BrandX had products they believed would last 40 years, they would have a warranty that says so, and it would not decrease the reliability 1 iota

User23 4y ago
Loan me a million dollars and I’ll pay you back in 40 years. No? Does that sound meaningless? Thought so.
- ImPostingOnHN 4y ago
  It sounds like you have a point to make regarding the time value of money? But I'm sorry, I'm not following the connection. Would you mind rephrasing?
bombcar 4y ago
A product can last X years without being something you want to warranty for that time - because "last" can mean "keeps working with maintenance and repairs" vs "works without a hitch for the whole time. Also, longer warranties can be a selling point (speed queen does this with the same exact internals being sold with a higher warranty on the 'fancier' ones which just add some more features to the board). And, a company has to hold monies on the books for warranty service, so a defined warranty period that is not unreasonable can help with that. But the "best" company in a given market only needs to warranty beyond the nearest competitor. Speed Queen also is implicitly dealing with people who would buy the "lifetime" warranty residential unit and run it in a commercial setting, where the wear parts would wear out.

lotsofpulp 4y ago

That is true, but I figure for higher value products, the warranty period gets closer to the product’s mean time before failure. If the Speed Queen cost 50% more, I would be inclined to buy it. But at 3x the price, I feel like it’s just easier for me to replace, and since it is Costco, I trust that the process will be easy.

croon 4y ago

> You realize most so-called warranties are issued with the expectation that the overwhelming majority will never make a claim let alone collect on it right? Wouldn't that mean they should have longer stated warranty than estimated lifetime?