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The primary use case that we’re talking about is that someone has a common error, in which case they can put that error message into Discord search and read con
by MatthiasPortzel 4y ago
The primary use case that we’re talking about is that someone has a common error, in which case they can put that error message into Discord search and read conversation about previous errors. Discord search is perfectly adequate for that use case.
- antifa 4y agoThe primary use case is actually googling the error, in which discord falls flat on it's face. Every external chat room logs service I've seen has also had bad SEO, buggy, bad UI/UX, etc..
- andybak 4y agoThat's fairly close to my use case for which Discord fails miserably. But let's not get stuck on this point. There's a dozen other reasons why Discord shouldn't be used for technical forums
- 9935c101ab17a66 4y agoI don’t love that projects use discord now, but I don’t hate it either. Beyond the crappy search, what other reasons make discord a bad fit for technical forums? What’s your preferred solution?
- andybak 4y agoMy question was driven by the fact I don't have a preferred solution that would suit both technical and non-technical users. But as for why Discord is a bad fit - it's completely opaque to search engines, it requires an invite, it has a fairly complex UI and it's basically "unstructured chat". Threads are an afterthought and don't come close to giving any proper structure. I want chat for people that, you know, want to chat - but structured posts with topics and categories are needed for any sane, long term knowledge-base. People on chat (this goes for IRC as well) will continually ask the same questions and you will continually have to answer them again because there's no structure.