3 ms·
A point system seems fun and pretty good. A manufacturer could be able to score points by providing a date (any date) at which they intend to end support. Perha
by 6510 4y ago
A point system seems fun and pretty good. A manufacturer could be able to score points by providing a date (any date) at which they intend to end support. Perhaps some extra points if they provide information if it will turn into a brick. (just yes/no scores points) More points for extra years and a proper after-life.
We have tons of products and services with a TOS stating things like service is not guaranteed, we are not responsible for damages etc Line by line they make the product more terrible because they have good reason to, any kind of support costs money and no one reads the TOS.
If we could however express each of those terms into 2-5 numbers on a score card it would all of a sudden become interesting for the manufacturer to review those.
Who knows? Maybe if one of our widgets explodes we should pay up to 1000 dollar worth of damages if it means 10 points in responsibility in stead of -100
If replacement parts or even upgrades makes our brand stick out head and shoulders above the competition in official ratings then we should at least have someone do a powerpoint about it, perhaps even a spreadsheet.
Scores for existing devices can be improved later. Lowering them could involve fines and/or compensation.
Perhaps there is even some market logic to be had: Perhaps if one is stuck with a low score one should pick cheaper parts that have a similar score in stead of bragging about how awesome some components are. I must have purchased more than 50 iphone chargers by now. The expensive ones break just as fast as the cheap ones. Apple should get lots of points for all the parts of their show they got right but also -1000 for the charger quality. Some of the unofficial ones should probably be rated -5000 which is fine if it costs 5 euro. Even if it costs 20 euro I shouldn't be complaining if durability was rated -5000?