3 ms·

There are a lot of young entry-level help desk technicians that know how to do basic Windows troubleshooting. If you need an engineer to get involved in a tier

• sleepymoose 4y ago
  >There are a lot of young entry-level help desk technicians that know how to do basic Windows troubleshooting. I'd guess that's largely due to the fact that a large amount of Windows troubleshooting boils down to one of 3 things: Reseting the software to default, reinstalling the software completely, or reinstalling Windows.
• ElectricalUnion 4y ago
  To me the fact that you have a whole it outsourcing industry to do "basic Windows troubleshooting" is a giant Red herring that those systems are a pain to maintain. Not that Linux isn't also a pain to maintain when things go wrong, but at least on Linux, when something breaks it's because I broke it.