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Please note that any data you backed up using BACKIFY.COM cannot be retrieved and we recommend you establish an alternative backup service immediately. What th

Please note that any data you backed up using BACKIFY.COM cannot be retrieved and we recommend you establish an alternative backup service immediately. What the hell? Why not give people some time to get their data out? I know one thing for sure, I'll never store my backups with either Backify or LiveDrive.

leftnode 15y ago
I'm not sure of the technical details, but the data on LiveDrive may only be decrypted with a key that Backify has, and thus LiveDrive couldn't give you your data in a useable format. From what others have said, I'm inclined to agree with LiveDrive. We'll see what ultimately happens though.
wheels 15y ago
Backups are naturally incredibly sensitive data. It's entirely possible that even if LiveDrive can decrypt the data, that they don't have the full set of authorization tokens that Backify was using. I for one would not want all of my backups to be available just based on an email match.
- samarudge 15y ago
  Before they canceled, you could go to livedrive.com, and log in with your Backify username/password, it would give you the full list of files, account settings and an option to download the software and restore files. So they did have access to the data. The software is "white-lable" by account settings, I.E. if you log into LiveDrive application with a Backify account, the branding will be Backify.
acuozzo 15y ago
> What the hell? Why not give people some time to get their data out? This is speculation on my part, but it is probably because "No contract exists between [Backify's users] and Livedrive". If Backify's relationship with Livedrive ended badly, then Livedrive has no obligation to give people time to backup their already-backed-up data. Livedrive should do the right thing, but maybe they just don't care.
- marcf 15y ago
  This is a red flag on LiveDrive then. Don't use any of their white labels because if a white label ever goes down (e.g. business issues), LiveDrive immediately deletes their data. Honestly, how can LiveDrive justify such damaging actions on their part?
bmelton 15y ago
Even more interesting, to me at least, is that LiveDrive doesn't even offer themselves as an alternative. Carbonite, Mozy, etc., but not LiveDrive, where the data already sits? I suppose they either do not see themselves as a "Backup" provider or they don't want to risk being seen as trying to poach Backify's customers.

leftnode 15y ago

I'm not sure of the technical details, but the data on LiveDrive may only be decrypted with a key that Backify has, and thus LiveDrive couldn't give you your data in a useable format. From what others have said, I'm inclined to agree with LiveDrive. We'll see what ultimately happens though.

wheels 15y ago

Backups are naturally incredibly sensitive data. It's entirely possible that even if LiveDrive can decrypt the data, that they don't have the full set of authorization tokens that Backify was using. I for one would not want all of my backups to be available just based on an email match.

samarudge 15y ago
Before they canceled, you could go to livedrive.com, and log in with your Backify username/password, it would give you the full list of files, account settings and an option to download the software and restore files. So they did have access to the data. The software is "white-lable" by account settings, I.E. if you log into LiveDrive application with a Backify account, the branding will be Backify.

acuozzo 15y ago

> What the hell? Why not give people some time to get their data out? This is speculation on my part, but it is probably because "No contract exists between [Backify's users] and Livedrive". If Backify's relationship with Livedrive ended badly, then Livedrive has no obligation to give people time to backup their already-backed-up data. Livedrive should do the right thing, but maybe they just don't care.

marcf 15y ago
This is a red flag on LiveDrive then. Don't use any of their white labels because if a white label ever goes down (e.g. business issues), LiveDrive immediately deletes their data. Honestly, how can LiveDrive justify such damaging actions on their part?

bmelton 15y ago

Even more interesting, to me at least, is that LiveDrive doesn't even offer themselves as an alternative. Carbonite, Mozy, etc., but not LiveDrive, where the data already sits? I suppose they either do not see themselves as a "Backup" provider or they don't want to risk being seen as trying to poach Backify's customers.