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Wow I haven't seriously considered the merits of Atlas Shrugged for 35 years but this comment makes me wish GitLab et. all would just pull up stakes, move to th
by troyvit 4y ago
Wow I haven't seriously considered the merits of Atlas Shrugged for 35 years but this comment makes me wish GitLab et. all would just pull up stakes, move to the mountains, and see how all the people who expect "free for life" SaaS get on doing stuff themselves.
GitLab is an 8 year old underdog that's trying to push the limits of software development support and they made a change that affects "fewer than 2% of Free tier users within 0.3% of namespaces."[1] Maybe they don't know wtf they're doing but who does in this space? It's relatively new, competition is frantic, and companies are trying things. Maybe they always were planning on doing this, but maybe there were unintended consequences to offering this wide open free tier and they need to correct to stay solvent.
Whatever the reason you're absolutely right: If you don't like the product, don't use it. That 2% of the freeriders weren't going to convert anyway so losing them (and a few of their cheerleaders) from the funnel won't hurt them at all, because in the end they supply excellent value to the other 98% of their base.
[1] https://about.gitlab.com/blog/2022/03/24/efficient-free-tier/ https://about.gitlab.com/blog/2022/03/24/efficient-free-tier...