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The more important thing is to be fair to users when you are moving the goalposts. Grandfathered pricing and long notice periods for instance. I can accept th
by benjaminwootton 4y ago
The more important thing is to be fair to users when you are moving the goalposts. Grandfathered pricing and long notice periods for instance.
I can accept that services change, but it’s not reasonable to create an unplanned panic for customers needing to migrate infrastructure or pay up under time duress.