3 ms·
Organizational entropy manifests itself in many ways, one of which is the constantly fucking around with existing products without creating any real value. Add
by arkitaip 4y ago
Organizational entropy manifests itself in many ways, one of which is the constantly fucking around with existing products without creating any real value. Add in-house warfare between various teams over corporate benefits and resources and you end up with a culture where it totally makes sense to rename and rearrange products all the time.
- jfoster 4y agoI feel like that explains why it happened with chat. That it's now happening with their entertainment offerings suggests nothing was learnt. The organisational incentives might be structured such that it will continue, but surely leadership would've put something in place to prevent recurrence, despite those incentives? I would expect every launch, shutdown & rebrand to now be going through senior leadership approval, but maybe that hasn't happened yet.