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I die inside when I hear people talk about "productivity" in the economic sense. At least in the US, everything is already over-optimized for human beings. I
by efitz 4y ago
I die inside when I hear people talk about "productivity" in the economic sense.
At least in the US, everything is already over-optimized for human beings. I have to pay extra to interact with a human being to book a flight or do banking. Every nontrivial business I interact with tries like hell to keep me from talking to a human, not trusting me to figure out when I can resolve my problem with their web site (yes I f-ing know about companyname.com, now let me talk to a representative, I called for a reason).
Companies love their metrics, and do shitty things to humans to make their metrics just a little better. Ever have a CS rep hang up on you (accidentally "disconnected")? Maybe you asked one too many questions and were bumping up their average call time for that shift, putting them at risk of disciplinary action.
Or, your company is a "meritocracy" and you have to spend hours and hours writing a review doc in a system desperately trying to objectively measure humans but failing down to the subjective- how hard is your manager willing to fight for you? Also, nobody except legal and HR care about the review doc anyway because the stack rank meeting happened three weeks ago. Even legal and HR only care to the extent that they can use it to cover their asses. And, you're screwed because your teammate is buddies with your manager and takes him boating or water skiing every weekend. You know who's getting the "exceeds" review, and btw there's only room for one because "bell curve". Only a few stock awards for you this time.
Or, your job just went away because paying western native English speakers is way more expensive than outsourcing your job. By the way, would you please train your replacement before you go? Don't forget your non-compete and assignment of inventions, and sign this exit agreement that you won't write or say anything bad about the company or we'll sue you for your severance!
But don't worry, we've driven down the cost of trinkets built overseas by slave labor, so you can watch a nice TV while you're unemployed.
F--- optimization. F--- productivity.
I love technology, and I love capitalism, but "optimization" and "productivity" are euphemisms/excuses that companies hide behind when they're going to do shady shit so that the share price will go up and the executives will get a bigger bonus.