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Isn't this the main reason why social media pushes their apps over their (once) perfectly functional websites? Better analytics = better product*. * for the t
by pphysch 4y ago
Isn't this the main reason why social media pushes their apps over their (once) perfectly functional websites?
Better analytics = better product*.
* for the true customers, i.e. marketing & communication firms, governments, etc.
- l33t2328 4y agoWhy do you say “true customers”? Is anyone under the impression that they are a customer of a service they don’t pay for? People would readily identify as a “Twitter user” instead of a “Twitter customer”
- happymellon 4y agoI would agree that a lot of people who use these things do not consider themselves to be a product to be sold to marketing firms.
- woodruffw 4y ago> Is anyone under the impression that they are a customer of a service they don’t pay for? Maybe not on a technical forum like this, but I think the distinction between a "customer" and a "user" is sufficiently fuzzy among non-technical people.
- JohnFen 4y agoThese days, you can expect companies to do the exact same thing even if you do pay for the service.
- rightbyte 4y agoE.g. Samsung spies on paying users of their TVs.