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as much as i wish it were true, it certainly isn't evaporating because of apple maps, as implied by the post. apple maps is serviceable for directions, but on j
by clairity 4y ago
as much as i wish it were true, it certainly isn't evaporating because of apple maps, as implied by the post. apple maps is serviceable for directions, but on just about everything else, it's inferior to google maps (and i say this very begrudgingly because i'm no fan of google).
he notes 'look around' as an example of apple reaching parity, but that's such a minor feature, and a great example of where apple has misplaced its priorities. apple needs to do a much better job of getting accurate POI (places of interest) and being able to search on those on just about any facet a user can imagine. beyond the basics of roads, addresses, and directions, that's the killer feature of maps. instead, they create slightly better 3D renderings of urban buildings and tout that as some huge UX improvement in their annual keynote.
apple, please actually improve the killer feature and not everything else. i want to retire google maps (and waze) for good on my devices.
- jahewson 4y agoIt already happened. Apple is doing POI in-house now and it’s much improved.
- changoplatanero 4y agoI remember reading somewhere from someone on the google maps team that the most difficult challenge in maintaining google maps is keeping up to date and accurate information about the millions of small businesses in their map. Being able to trust the information about restaurants and businesses is why I use google maps.
- wsinks 4y agoI've found recently that even in SF, google maps's small business data is out of date and untrustworthy. I can trust it to give me a phone number and sometimes the website, but the actual omnibox info is only useful for businesses that I know are really well trafficked by the younger demographic.
- schoen 4y agoAre they now robocalling the small businesses (and having the robots speak with the staff) in order to confirm their details? I had that impression from somewhere, but I don't know if it's right.
- elil17 4y agoThey developed an AI which can call and make reservations, change an appointment, etc (Google Duplex). The do use it for that purpose: https://support.google.com/business/answer/7690269?hl=en https://support.google.com/business/answer/7690269?hl=en
- MichaelCollins 4y agoThis isn't my experience with Google Maps. Particularly during the pandemic, a lot of businesses were bordered up but still ostensibly "in business", with signs on the doors saying they'd be back in a few months. Google Maps claimed these businesses were all open during their normal hours.
- valarauko 4y agoFair enough, but in my experience in NYC Apple Maps was even worse at this.
- kube-system 4y agoGoogle has a lot of POI data, but it's not necessarily good data. What POI data do you find missing in Apple maps? Most of the recent issues with retail establishments changing hours has also affected Google Maps in my experience.
- jeffbee 4y agoIt wasn't hard to find an example. The restaurant nearest my house that I could think of which closed most recently was Cesar in Berkeley. Google has it listed as permanently closed and does not draw a POI for it. Apple says it will be open today at 4pm.
- kube-system 4y agoGoogle has most of the restaurant times around me correct, but the map is also littered with a bunch of businesses that don't exist. Their small-business data is a mess. It looks like a lot of independent contractor hustles that people have are incorrectly listed as brick and mortar businesses. There's at least a dozen in just my neighborhood -- single family homes incorrectly listed as things like night clubs, schools, retail stores, a church, etc.
- em500 4y agoAnd outside of the US it only gets worse. Apple only lists about half of the stores in a shopping mall near where I live in Amsterdam. They still list a bank branch as open that has been closed for around two years now. Amusingly they also list the department store that replaced it (correctly at the same address). Both the bank and the department stores are from about the largest chains in the country, not obscure mom and pop stores.
- clairity 4y agoliterally every time i go to search for anything--a restaurant, a venue, a specialty shop, etc.--apple maps returns an arbitrarily limited and often unrelated/nonsensical results set. it also has a habit of zooming me to an entirely region/country, when it knows my exact location right now, because the data is so sparse and incomplete. i'm not saying google results are perfect, far from it, but they certainly don't typically do the above.
- TylerE 4y agoFor directions, traffic, etc, Waze is king. Of course, Alphabet owns that too.
- wyre 4y agoI’ve printed out Waze directions for a 5 hour drive when I didn’t have a smart phone. I was confused when Waze told me to take the next exit because it was going into a different city. Turned out when I got to that exit there was a huge line of cars reduced to a crawl on the highway and Waze had me drive through the town to, presumably, save time. 4 years later and I’m still amazed printed out directions accurately predicted backed-up traffic. Why isn’t Waze integrated more into GMaps? I’ve heard they use it as a beta platform to test features but I rarely use google maps so I have no clue.
- chomp 4y agoYeah... I'm not sure I agree on 'look around' being a minor feature or a misplaced priority, but I definitely agree about it being pretty crummy on POI. I think part of that is because Apple's POI database is partially Yelp's POI database, whereas Google has its crawlers working to seed its POI db. Another issue is that business owners immediately think Google and add their new business to Google maps, but not many think about Apple maps. Maybe this might change in the future, but I think Apple will need to add some grease to incentivize that effort.
- toomuchtodo 4y agoI would donate towards an Open POI DB sitting on top of OpenStreetMap, and the ongoing system needed to keep that DB updated (automated emails/sms/postcards/outreach and folks contributing data back from ground truth). This is the equivalent of a phone and location directory, and it should not be locked up by Google (or another commercial vendor for that matter).
- clairity 4y agoit's not that 'look around' is not important and has no priority, but that it's incorrect. if apple had solid POI/place data, then they could work next on improving look around, indoor maps, and 3D models, because that does add value, but not as much as accurate POI data, hence misplaced priorities. yelp is was a smart way to get a jump start on place data, but apple should have spent much more time and effort (and some of it's $100B+ warchest) on getting this to a much more useful place on their own, especially if it really has designs on challenging google in the autonomous car space. as a product manager, i can only shake my head when i see such a basic flubbing.
- tarentel 4y agoThat's primarily my biggest issue with apple maps as well although I try to use it over google maps. It's been 2 years since I left the US but prior to that apple is pretty horrendous outside of the US in my experience as far this goes. It's not great in the US but it's pretty worthless at finding anything you might be interested when you're not in the US. Again it's been two years so maybe it's better now but given that it hasn't improved here in the big city I live in I can't imagine it's better outside the US.
- tomtheelder 4y agoFor what it's worth that hasn't been my experience. I switched from Google to Apple Maps when I changed from Android to iOS about a year ago and basically didn't notice a difference, except that I'm now forced into looking Yelp reviews, which sucks. I was dreading that transition, but it ended up being no big deal. Maybe I just rely less on the POI aspect of the service than you do? I tend to use navigation more, which if anything is better on Apple.
- thefourthchime 4y agoI've mostly switched to Apple Maps now. I often compare the two and while Google Maps is certainly more complete, I find Google Maps full stop wrong often when searching for things like "Mexican food". It shows a pizza and kolache place, while Apple Maps won't. Regarding directions, I find Apple Maps more accurate in the time to destination and the UI much more pleasing. That said, if there is a ramp closed, Google is more likely to know about it. For reviews, I find Google and Yelp mostly useless, Google's reviews appear spammed while yelp is known for removing bad reviews for money. Google has some neat insights like "how busy is it now", but I've found it to be very unreliable, Yelp can sometimes let you get in line at a restaurant. Google will have more photos usually, so that's a win.
- valarauko 4y agoRegarding directions, I find Apple Maps more accurate in the time to destination and the UI much more pleasing. At least for transit, the UI is middling at best and downright confusing at times. For example, taking a bus or subway only shows you the origin and destination stops (with the route and stops in a secondary view), while every other app prominently shows you the approaching stop and how many stops left to the destination. Once you get off the bus/subway and need walking directions, Apple Maps does not switch, something many transit first apps will do. For me, the app with the best UI for public transport is hands down the Transit app. It's also the only app I've seen that will ask to confirm which bus you boarded if different buses approached your stop at the same time. Plus, the app will update transfer options based on your ETA. UI/UX aside, for route planning with public transport Citymapper is still the best.
- brundolf 4y agoIt varies widely by location. The only persistent problem I see with Apple is that most business locations seem auto-generated from the address, which can mean they're a couple doors off from where they're supposed to be. But I fix those whenever I see it happen, and I've gotten a dozen or so contributions accepted by Apple, so that's cool Also, for what it's worth, I definitely miss Street View; it's not just a novelty, and I'm glad Apple added their own version. I'm not impressed with the Apple version's current coverage, but I'm hoping it improves
- bartread 4y agoI use Apple Maps for nav in the car because the Apple Carplay support is better, and it's usually pretty good, but I've had a couple of occasions recently where I've questioned the directions it's given me: like, why aren't you routing me according to shortest time to destination even though that's what I want?
- clairity 4y agofor that, i usually check traffic first, to see if that's the reason. if not, i take the route i want and let maps adjust automatically.
- shafyy 4y agoFor me, the killer feature of Google Maps is Reviews. For directions, I now usually use Apple Maps, although somehow I find myself "double checking" with Google Maps, especially for public transportation. Also the opening hours are more accurate on Google Maps, because a lot of business actively update their Google Maps profile, but not their Apple Maps profile (probably don't even have one there). I've noticed that Apple Maps recently added their own review system with the thumbs up and down, so it looks like they're trying to get there.
- valarauko 4y agoFor directions, I now usually use Apple Maps, although somehow I find myself "double checking" with Google Maps, especially for public transportation. In my experience both Apple Maps and Google Maps can give unreasonable directions for public transport, with the best in class being Citymapper. It's also the only service that provides guidance on which subway car to board (closest exit for transfers, for example).
- avianlyric 4y agoLook around should be powering quite a bit more than just look around in the app. Google uses their street view data as a source for POI data, lane assist data, signage data, speed limit data and far more. I've seen more than one case where Google has clearly used OCR on streetview imagery to add business to their database (OCR typos and all). They also OCR signs to improve driving directions, and update street names, and they also use OCR to extract speed limit data for roads, as most places don't have a single easily accessible database of speed limits. I think it's reasonable to assume that Apple is gonna be doing the same things. Sure it also feeds some pretty UI, but if you wanna know where things are, then photographing the entire world is a pretty robust approach.
- nr2x 4y agoIt’s great for directions!* * if you want to take the silliest route possible to a store that went out of business three years ago, but Apple thinks is open until 6pm on Tuesday
- wlesieutre 4y ago"Look around" and "street view" are a pretty big deal, I use that all the time. Or more specifically I use street view because it exists here. I know this is a pretty bay area centric site, but for most of the US Google has this feature and Apple still doesn't. Around 20 cities total, with a heavy concentration in California. For about of third of the states in the US they cover a single city, the majority of states they have nothing. EDIT - what's particularly surprising to me is how thorough Apple's rollout has been in Canada compared to the US. They've got every city and every highway, as well as getting off the highway to drive tiny towns like Warren Ontario where the total points of interest are one fire hall, one post office, one cafe, one restaurant, one credit union, one mechanic, and one gas station. https://duckduckgo.com/?va=j&t=hb&q=warren+ontario&ia=web&iaxm=maps https://duckduckgo.com/?va=j&t=hb&q=warren+ontario&ia=web&ia... Why have they done so much in Canada, but are missing tons of major places in the US still? Houston but not Dallas or Austin, Miami but not Jacksonville or Orlando, Philly but not Pittsburgh, not Nashville or Memphis or Knoxville, not Colombus or Cleveland or Cincinnati. Not to mention the entire country outside of large cities. Just makes me wonder what's going on over there. Did they drive a ton of miles and then realize their US cars were collecting defective data? Accidentally deleted a datacenter?
- GeekyBear 4y ago> Why have they done so much in Canada, but are missing tons of major places in the US still? >What seems to be happening is that there are actually two versions of Look Around. One version has POI labels,and the other does not. This suggests that it takes Apple much longer to process the Look Around imagery that has POIs. And it’s likely that during this same processing, Apple is also extracting other features from its imagery (like road markings and real-life building colors) that are, in turn, being used to generate the new “city experience”. In other words, Apple’s Look Around coverage in the U.S. and U.K. is so limited right now because Apple is likely still processing it and intends to show POI labels throughout both countries. https://www.justinobeirne.com/look-around-united-states-coverage-questions https://www.justinobeirne.com/look-around-united-states-cove...
- wlesieutre 4y ago
- com2kid 4y agoI've found the directions from Apple Maps to be far easier to follow than what Google Maps gives. Heck Google Maps gives plenty of nonsensical directions, even in cities where Google has an office! (Seriously though, wasn't the Google Maps team in the Seattle area for awhile? Why so many long standing brain dead bugs with local stuff...) "turn left in 600 ft" vs "turn left at the Jack in the Box up ahead." IMHO the single largest improvement to Google Maps in the last few years has been the inclusion of traffic lights on the map. Location data, especially in cities, is often spotty and can be plus or minus a block, knowing I should turn at the stop light, or one intersection before the stop light, is the single most useful bit of information Google Maps gives me, and it is unfortunate I have to look down at my screen to glean this bit of important data. I've listened to the instructions Uber's mapping app gives to drivers, and it also seems to be an improvement over what Google Maps has. > apple needs to do a much better job of getting accurate POI (places of interest) Parking garages is a huge one. The day Google Maps added parking structure information for corporate offices (well over a decade ago) it became far more useful. It doesn't always have it, but when it does, super nice. Google Maps used to also accept tons of community contributions, for better and for worse. I am sad to see them go though, some people used to update food truck information regularly, and still today you can see the last location a food truck was marked as being at! Edit: Google Maps has also gotten pathologically obsessed with the "technically fastest" route over the years. At present, they will regularly direct drivers to do stupid things like turn left across 3-4 lanes of highway traffic, instead of going down 1 block and using an intersection that has a left turn signal. Are Google's directions technically 1 minute faster? Sure, at the cost of 1 extra white hair on my head. Not a good trade off.
- mcphage 4y ago> IMHO the single largest improvement to Google Maps in the last few years has been the inclusion of traffic lights on the map This is something I wanted for years. I was so happy when I finally started seeing it in Google Maps and Apple Maps.
- CamperBob2 4y agoAt present, they will regularly direct drivers to do stupid things like turn left across 3-4 lanes of highway traffic, instead of going down 1 block and using an intersection that has a left turn signal. Are Google's directions technically 1 minute faster? Sure, at the cost of 1 extra white hair on my head. Telling drivers to turn left across traffic costs far more than that. It contributes directly to gridlock, which wastes everyone's time and fuel. It's inexcusable that turn-by-turn providers don't allow an option to disable or at least penalize left turns in their routing algorithm. UPS figured this out, what, 20 years ago?
- philjohn 4y agoI used Apple Maps ONCE in my CarPlay enabled car. I asked for directions to my daughter's school. It took me somewhere 5 miles away, but in the general area. It's not a small or unknown school either, it's a well known and large preparatory school. That's the kind of first experience that turns people off for good - I know it did me.
- robotnikman 4y agoThere is also the fact that Apple maps is only available on Apple devices, while Google maps can be used from basically any device with a web browser. Google benefits greatly from this since a lot of info is crowdsourced.
- deleted 4y ago[deleted]
- tomjakubowski 4y agoYou can access Apple Maps (though not the full feature set) through the web, notably on Duckduckgo. https://duckduckgo.com/?q=hollywood+sign&t=h_&ia=places&iaxm=maps https://duckduckgo.com/?q=hollywood+sign&t=h_&ia=places&iaxm...
- Krasnol 4y agoThe funny thing was: my college who has always the newest IPhone told me one day that google maps on his phone wouldn't route him along cycle roads. It was of course Apple Maps and it doesn't have cycle routing in my quite big city in Germany (Frankfurt/M). Well at least I now know how those cyclists get onto the Autobahn because not realising that Apple Maps doesn't have cycle routing, the poor man almost ended up on a highway.
- srg0 4y agoTo be fair, Google Maps’ cycling and walking directions are also very sketchy. I think driving directions are similar or slightly better in Apple Maps. But finding the place where you want to go is where Apple is behind. Misplaced, duplicate, missing POIs is what we learned to expect. Apple needs to find a way to motivate all kinds of businesses to put themselves and their opening hours on their map.
- Krasnol 4y agoGoogle directions are the second best navigation experience I had here in Germany for cycling. Close behind OSM (probably because they take data from OSM without saying so...). Cycle ways are also quite well documented here. It shouldn't be an issue at all. Especially in such a big city. They even use OSM data officially. My guess is: they just don't care because the market is not good enough and most of their customers are happy with car navigation. According to the wiki page [+] they have cycling maps in China which is ridiculous if you consider the bike infrastructure in Germany. It isn't if you consider the market. [+]https://en.wikipedia.org/wiki/Apple_Maps https://en.wikipedia.org/wiki/Apple_Maps