4 ms·

It's not that they don't know how to. It's that there's an economic incentive to not care. So they don't.

• pif 4y ago
  Exactly, and the incentive is that customers do not care. Build quality, keep redundancy, and in the next pandemic your business will flourish... unless you'll have had to close it before 'cause of people buying cheap and not good!
  • falcolas 4y ago
    I assert that customers do care. Customers were quite annoyed that they couldn't buy vehicles, regardless of the price. Or do you just not remember the complaints? On the business side, Toyota - the progenator of JIT manufacturing who still warehoused chips to deal with a shortage exactly like what happened - flourished at a time where others floundered. As an added bonus, they were still able to remain profitable prior to the shortage, despite having warehoused chips. I think the "buy cheap not good" is more of a proactive excuse from companies who want to sell cheap goods to maximize their profit. Kind of an extension of the "never ask customers what they want, they'd just want better horses" or "they can have it in any color so long as it's black" tropes.
    • pif 4y ago
      > I assert that customers do care. Customers were quite annoyed that they couldn't buy vehicles This is not what I meant. Customers did not care, before the pandemic.