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Similar experience when Twilio started requiring SMS 2FA. I offered to use U2F or TOTP, but no, it must be SMS. I don’t have a work number and this is an absur
by aendruk 4y ago
Similar experience when Twilio started requiring SMS 2FA. I offered to use U2F or TOTP, but no, it must be SMS.
I don’t have a work number and this is an absurd reason to get one, so we just canceled the account.
- elric 4y agoThat's strange. I have TOTP 2FA on my Twilio account. AFAIK there is no requirement for it to be SMS.
- aendruk 4y agoTwilio Support: > We're aware that some users would much rather prefer not to use SMS for 2FA usage […] this is a known issue > Please be noted that as of right now, you can only access [TOTP] after submitting a valid phone number. If possible, we'd recommend you just provide a personal phone number as a workaround I’d already borrowed a coworker’s phone once for the initial account verification, but requiring it multiple times crossed a line.
- dublinben 4y agoThey've even started requiring this for their subsidiaries, like Sendgrid. It's very offputting.